Our unique approach to change management highlights the human element in an organization’s ability to adapt.
This course addresses the underlying issues affecting progress in the effort to achieve cultural transformation. It is designed to infuse optimism, fortitude, and team spirit into your workplace as it undergoes change.
This is much more than a pep talk. Participants will learn the mechanics of how to respond constructively to challenges so that they can turn transitions into opportunities for growth.
- We define resilience as “the ability to adapt to change with speed and agility.”
- We then present a central business model demonstrating how personal and organizational growth require constant transformation.
- We analyze the components of stress using an activity and a personal assessment.
- Participants learn that it is not the events themselves that trigger stress, but rather our reaction to them. We focus on three common responses: victim mode, in which people become defeated; survivor mode, in which people just acquiesce and try to get by; navigator mode, in which people actually leverage the change and thrive as a result.
- The longer we remain stuck, the greater the drain on morale and productivity. We work with participants to teach them how to assist others through navigating change.
- It’s often difficult to communicate our needs while experiencing change, so we focus on behavioral signs associated with change, as well as appropriate responses to these various signs. We facilitate skill practice roleplay scenarios for a variety of behaviors and responses.
- Taking responsibility and refusing to blame
- Being proactive and solution-oriented
We also discuss the proper “perceptual lens”:
- We distinguish between a “skeptical” and an “expectant” lens
- We highlight probable outcomes of having each perspective
We introduce an important technique called “TREC Analysis”:
Identify the “Triggering event” causing the difficulty.
Examine the “Rationalizations” creating negativity.
Recognize the “Effects” of unhealthy thoughts.
Achieve “Clarification” by re-framing events.