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Who We Are

RDR Group is committed to helping organizations achieve their objectives by improving their culture.

Our strength is in providing exceptional training to help leaders and individual contributors develop the skills necessary to create a better work environment.

Why Choose RDR?


Dynamic and interactive training experiences that focus on specific competencies (not just concepts).

Follow-up resources to create sustainable culture change.

Assessment and measurement tools to track genuine progress, developed over more than two decades of addressing workplace issues.

Flexible delivery options including e-learning, licensing, and train-the-trainer.

The managing partners of RDR Group have worked with CEOs, other executives, managers, and non-managers in hundreds of Fortune 500 companies, government agencies, universities, and non-profit organizations in virtually every industry across North America, Europe, and Africa.

Clients we’ve worked with have won prestigious awards for their successful efforts, including such honors as being placed on Fortune’s list of Best Places to Work, Best Companies for Minorities and Women, and other industry-related achievements. Many of these organizations consider their partnership with RDR Group a significant factor in helping them transform their culture.

Our Staff (click for more info)

Ralph Brandt

Cassi Moore

Rich Brandt

Heidi Petersen

Nancy Parker

Tiffany Calvert

Bill Franzen

Kim Brandt


Ralph Brandt

 
Ralph Brandt is a Training Specialist and Managing Partner with RDR Group based in Chicago. Over the past twenty years, he has spoken to audiences throughout the U.S. and abroad on a variety of subjects including Leadership Development, Diversity & Change Management. He has worked at all levels – including the top executive teams at Abbott, Ford, Kellogg, Kimberly Clark, and Sprint. He has also worked in numerous healthcare facilities, universities and government agencies. He earned his B.A. from Lake Forest College and his M.A. from Trinity International University.

Organizations he has done training for include:

Abbott Laboratories, Aon Corporation, Argonne National Labs, Bank of America, Camp Pendleton, Charles Schwab, Citigroup, CNA, Cox Communications, Deere & Company, Delnor Hospital, Department of the Interior, DePaul University, Dow Chemical, FAA, Ford, General Mills, General Motors, H&R Block, Hewlett Packard, Internal Revenue Service, International Paper, Kellogg Company, Kimberly Clark, Loretto Hospital, McDonald’s, Motorola, Nationwide Insurance, Navistar, NCR, Northwest Airlines, Northwest Community Hospital, OSF Healthcare, Quaker, Pitt County Memorial, Pricewaterhouse Coopers, Providence Hospitals, R.R. Donnelly, Saint Ambrose University, Saint Cloud Hospital, St. Joseph Regional Health, Smith Barney, Sprint Communications, Swedish American Hospital, Tenneco, TimeWarner, Torrance Memorial Medical, United Airlines, University of Notre Dame, U.S. Cellular, VA Medical Center, Walmart.

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Rich Brandt

 
Rich Brandt is a Training Specialist and Managing Partner with RDR Group based in Chicago. Over the past fifteen years, he has spoken to audiences throughout the U.S. and abroad on a variety of subjects including Leadership Development, Diversity & Change Management. He has worked at all levels – including the top executive teams at General Motors, Roche Diagnostics, Kmart and Cisco Systems. He has also worked in numerous healthcare facilities, universities and government agencies. He earned his B.A. from Lake Forest College and his M.A. from Trinity International University.

Organizations he has done training for include:

Aetna, American Cancer Society, AT&TWireless, Bank One, BMW, Catholic Healthcare West, Central Illinois Power, Citicorp, Cracker Barrel, Delnor Hospital, Dow Chemical, Duke Energy, Enterprise Rent-A-Car, FAA, Ford, General Motors, Georgia Pacific, H&R Block, Hewlett Packard, Humana, International Paper, KMart, Kroger, Lifebridge Health, Lockheed Martin, McDonald’s, Morton International, Motorola, Nationwide Insurance, Navistar, NBD, NCR, NorthBay Healthcare, Northwest Community Hospital, Northwestern Mutual, Office Depot, Premier Health Partners, Quaker, R.R. Donnelly, Ralston Purina, Rockwell Automation, Sara Lee, Sears, Tenneco, TimeWarner, TRW, Turner Broadcasting, United States Postal Service, University of Pennsylvania, USC, Warner Lambert, Wisconsin Electric, Yale University.

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Cassi Moore

 
Cassi Moore is a Corporate Trainer for RDR Group who specializes in diversity, resilience, and customer service. Cassi has worked in the Chicago Public Schools for almost a decade, and has designed and delivered training at a large non-profit organization for over 4 years. She brings a wealth of knowledge and experience to RDR Group along with exceptional presentation skills. Outside of the classroom, she has influenced the design of some of the RDR curriculum. She received her bachelor’s degree in Sociology at DePaul University and her masters in counseling from Northeastern Illinois. She continues to be involved in the education system as time permits. Cassi resides in Chicago with her husband and young daughter.

Organizations she has done training for include:

CenturyLink Communications, The Department of Energy, Premier Health, Kentwood Public Schools, Carl T. Hayden V.A , Trihealth, Executive Building Maintenance, SwedishAmerican Health System.

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Heidi Petersen

 
Heidi Petersen is a Corporate Trainer for RDR Group who specializes in diversity, customer service, and change management. She has been engaging audiences for almost a decade with her facilitation skills, enthusiasm, and storytelling abilities. She received her degree in Business Communication with an emphasis in Organizational Leadership from Trinity International University. Heidi resides in a northern suburb of Chicago with her husband and four sons.

Organizations she has done training for include:

Ambrose University, CenturyLink, Cisco Systems, City of Peoria, CNA Insurance, Cook County Health, Country Financial, DePaul University, Federal Building Services, General Motors, Kentwood Public Schools, North Bay Healthcare, Oak Forest Hospital, Premier Health, Providence Hospitals, Riverside City College, State Farm Insurance, SwedishAmerican Health System, Torrance Memorial Medical, Trihealth, University of Notre Dame.

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Bill Franzen

 
Bill Franzen manages RDR Group’s marketing and sales leads department. We call this our IG department which stands for “information gathering” as his team is responsible for calling potential clients and listening to their needs. The main goal is to gather information and determine the organizations that have a desire to learn more about RDR Group. If it makes sense to the client a follow up appointment is set with an RDR sales person. Under Bill’s leadership the IG Team follows a philosophy of being sure people feel comfortable as there is no purpose in setting appointments when someone is not ready. Bill embodies this mindset and is described by clients as “friendly without being pushy”, “patient and professional”, etc. Numerous clients have said things like, “I don’t typically take sales calls, but there was something about Bill’s approach that said, this is a company I want to learn about…”

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Kim Brandt

 
Kim Brandt is a Corporate Trainer for RDR Group who specializes in stress reduction, conflict resolution, and employee motivation. She is a Master’s Level Yoga Therapist and was previously Community Care Director for Willow Creek Church, one of the largest churches in North America. Kim offers RDR Group clients a wide variety of tools and techniques in improving emotional intelligence through the practice of science-based mindfulness and meditation.
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Nancy Parker

 
Nancy Parker is Operations Manager for RDR Group, which means she is the center of communication and overall operations for the firm. In addition to handling payroll and accounting functions, Nancy is the “go-to” person for fellow employees as well as clients. She brings more than 26 years of experience managing business and accounting functions in other service industries and understands the value of knowing she is available when any immediate need arises.
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Tiffany Calvert

 
Tiffany Calvert is a native of Decatur Georgia and is our newest addition to the RDR team. She manages RDR Group’s marketing and sales leads department. We call this our IG department which stands for “information gathering” as her team is responsible for calling potential clients and listening to their needs. The main goal is to gather information and determine the organizations that have a desire to learn more about RDR Group. If it makes sense to the client a follow up appointment is set with an RDR sales person. Under Tiffany’s leadership the IG Team continues to follow a philosophy of being sure potential clients feel comfortable, as there is no purpose in setting appointments when someone is not ready. Tiffany is no stranger to customer service and being a team player. She has over 10 years of previous experience providing insurance and financial services with a reputable fortune 500 company.
Tiffany is a proud mother of two children and takes much pride in being a military spouse of a Navy Chief. Her family has served our country for the past 19 years and counting.
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