Interacting effectively with our teams and the people we serve has never been more challenging, with lowered attention spans and the onslaught of technology. How do we get someone’s attention and keep it?
Very few skills are more important in a work setting than learning to speak up and take feedback—yet research suggests most people are not particularly good at either one. Every week we read about “cover-ups” in healthcare, in government and everywhere else. Imagine the impact if people could say what they needed and others could hear it.
LISTEN
Interacting effectively with our teams and the people we serve has never been more challenging, with lowered attention spans and the onslaught of technology. How do we get someone’s attention and keep it?
Very few skills are more important in a work setting than learning to speak up and take feedback—yet research suggests most people are not particularly good at either one. Every week we read about “cover-ups” in healthcare, in government and everywhere else. Imagine the impact if people could say what they needed and others could hear it.