Today’s workplace represents a unique mix of conflicting pressures, personalities, and values, where people can do and say things that are perceived as offensive – but no one knows how to address it. This course will present a range of behaviors that can help or hinder the creation of a healthier workplace.
Organizations are ill-equipped to deal with the agitated situations that arise out of incivility. Participants in this workshop will learn skills necessary to diffuse high-intensity situations.
Most organizations mention “respect” as a key value but it’s worth asking whether everyone knows what it looks like and are able to deal with those who do not? This course provides guidance on how to make sure every team member comes across respectfully and provides help dealing with those who are disrespectful.
Today’s workplace represents a unique mix of conflicting pressures, personalities, and values, where people can do and say things that are perceived as offensive – but no one knows how to address it. This course will present a range of behaviors that can help or hinder the creation of a healthier workplace.
Organizations are ill-equipped to deal with the agitated situations that arise out of incivility. Participants in this workshop will learn skills necessary to diffuse high-intensity situations.
Most organizations mention “respect” as a key value but it’s worth asking whether everyone knows what it looks like and are able to deal with those who do not? This course provides guidance on how to make sure every team member comes across respectfully and provides help dealing with those who are disrespectful.